If an amount has been credited from your account with a failed transaction, it will be returned back to your account within 48 hours. If it has not been resolved you can contact our customer support support@getala.com.
Make sure your browser does not restrict the popup for the website GETALA. If so, kindly allow a popup for the GETALA website.STEP files are the neutral format of any CAD program, which can be uploaded. Make sure the file size of 3D STEP is less than 5 MB. If problems persist, kindly contact our…
Every user needs to verify their email address by clicking the link sent to their registered email ID. You will only be allowed to add projects after verification in GETALA. Most of the other functionalities too. Contact us if unsolved.
Login again to GETALA with your username and password. You can resend the confirmation email from the dashboard. Make sure you entered the correct email address. Check your spam folder also.
